Ichor Research Privacy Policy

Updated: January 7, 2025

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Ichor Research (“we,” “us,” “our”) is dedicated to ensuring your privacy.  The following privacy policy describes the steps we take and policies we follow to protect your information.

 

Changes to this Statement

We may change our Privacy Policy from time to time.  Any changes will be effective immediately upon posting the updated Policy on our website.  Your continued use of this website and our services constitutes your acknowledgement of and agreement with the updated Policy.

 

Website Use Data Collection

Some information may automatically be collected when you visit our website.  This may include your IP address, browser details, domain names, referring website information, and access details including the time you accessed the site and the pages you visited.  This information is used to improve our website operations, and to gather data on website use.

 

Collection of Personal Information

We do not collect personal information from you unless you provide it voluntarily.  You may choose to provide information to us when you engage in certain activities on our website, including:

• Submitting forms or applications

• Opting in to communications by email, text, phone, or other means

• Entering contests or other activities sponsored or run by us

• Sending us communications in the form of email, text message, posted mail, phone calls, or other means of communication

You may have the opportunity to submit the following types of information to us:

• Your name

• Your contact information (address, email, mobile phone number, etc.)

• Demographic information

• The types of opportunities that interest you

• Your interaction history with our communications

• Any other information you provide to us voluntarily

 

Use of Your Information

We may use your information to understand your interests and needs, to facilitate communication, and to provide you with a better service experience, among other uses.  We may contact you using the information you provided.  Communications may be in the form of emails, phone calls, text messages, or other means.  We may contact you for the following purposes:

• To provide announcements, offers, updates, or alerts regarding opportunities that may be of interest to you

• To communicate regarding the scheduling of appointments, events, or other interactions

• To answer your questions/inquiries, or to gather information from you that will help us provide better service to you

• To improve our services

• To comply with legal obligations

We will never share, sell, rent, trade, or lease your personal information, including your mobile number, to third parties for the purpose of marketing or promotions.  We will not share your mobile opt-in information or consent with third parties.

 

Data Storage and Security

We may utilize third party vendors with whom we have contracted to store your data.  We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no transmission of information over the internet or via mobile networks is completely secure.  We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

 

External Links

Our website contains links to other sites.  We are not responsible for the content or privacy practices of such external sites.  Users should familiarize themselves with the privacy practices of any other sites they visit.

 

Accessing and Updating Your Information

You can access and update your personal information by contacting our customer support at 315-904-5004.

 

SMS Communications

SMS messages will come from the number 315-904-5004.  MESSAGE AND DATA RATES MAY APPLY.  Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring, and message frequency varies.

 

Opting Out of Communications

You may opt of communications from us by:

• Replying to text messages with the word STOP or UNSUBSCRIBE or emailing ceade@ichorlifesciences.com to opt out of text messages

• Replying to emails with the word UNSUBSCRIBE to unsubscribe from emails

• Contacting us at 315-904-5004

After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.

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Help for SMS Communications

You may text the word HELP for additional assistance, and you will receive a text including our phone number, email and website. We are here to help you.​

 

International Users

Ichor Research is located in the United States.  The data protection and privacy regulations to which we adhere may differ from those in other parts of the world.  By using this site, you acknowledge and accept this.

 

Children Under the Age of 13

We do not knowingly collect personally identifiable information from children under the age of 13.  Children under the age of 13 must ask a parent or guardian for permission before using this website.

 

Contact Information

For questions or comments regarding this Privacy Policy, please contact us at:

Ichor Research

1101 Erie Blvd. East, Suite 201

Syracuse, NY 13210

315-904-5004